My name’s Janice, 36, single mom, and fast-food worker. I spend my days at a drive-through window off Highway 8, flipping burgers, calling orders, and keeping a smile that isn’t always real.

One rough Tuesday, a man in a black BMW rolled up, barking his order. “Make it fast!” he snapped. When I handed him his Coke, he popped the lid and—without warning—splashed it right in my face.

“Pathetic,” he sneered, tossing the cup at me and speeding off.

My coworker Cindy caught it all on video—his tantrum, the drink, his license plate. That night, I posted it online, shaking with fury. “This happened to me today. No one deserves this.”

By morning, it went viral. People recognized him: a financial exec. His company launched an “investigation.” He became known online as Mr. Entitled.

He came back days later. “I could lose my job. Can we take a picture—show I’m forgiven?”

“No,” I said. “Forgiveness isn’t pretending nothing happened.”

He stormed off. Later, I heard he was fired.

Corporate upgraded our drive-through security. Messages poured in from strangers saying I inspired them. I hadn’t just stood up for me—I’d stood up for all of us in thankless jobs, working hard with dignity.

That night, Mason asked why people are mean. I told him, “Sometimes people are hurting, but that’s no excuse to hurt others. You never let anyone make you feel small.”

Because now, I know: Janice doesn’t back down.